Effective Date from: January 1, 2025

 

Salt Studios ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website (www.salt-studios.co) and purchase our products.

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1. Information We Collect

We may collect and process the following types of personal information:

- Contact Information: Name, email address, phone number, and postal address.
- Payment Information: Billing and shipping details (processed securely via third-party payment providers; we do not store credit card information).
- Order Information: Details of purchases made through our website.
- Technical Data: IP address, browser type, operating system, and other details collected via cookies (see Section 5 below).
- Communication Data: Emails, messages, or feedback sent to us.

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2. How We Use Your Information

We use your information for the following purposes:

- To process and fulfill your orders, including shipping and delivery.
- To send order confirmations, updates, and customer service communications.
- To improve our website, products, and customer experience.
- To comply with legal obligations and resolve disputes.
- For marketing purposes, such as sending newsletters or promotional offers (with your consent).

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3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

- Service Providers: With third-party providers such as payment processors (e.g., Wix Payments, PayPal) and shipping partners (e.g., Royal Mail, The Print Space) to fulfill your orders.
- Legal Requirements: When required by law or to comply with legal obligations.
- Business Transfers: In the event of a merger, sale, or acquisition of our business, your data may be transferred to the new entity.

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4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Order and payment data will be retained for tax and accounting purposes in accordance with legal requirements.

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and gather insights into website usage. Cookies may collect information such as:

- Preferences and settings.
- Website performance and usage data.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

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6. Your Rights

You have the following rights regarding your personal data:

- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct or update inaccurate or incomplete data.
- Deletion: Request that we delete your data, subject to legal or contractual obligations.
- Objection: Object to certain types of processing, such as marketing communications.

To exercise these rights, please contact us at hello@salt-studios.co

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7. Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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8. Third-Party Links

Our website may include links to third-party websites, such as payment processors or framing resources. We are not responsible for the privacy practices of these external sites and encourage you to review their policies before providing personal data.

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9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be updated accordingly.

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10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: hello@salt-studios.co